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A STUDY ON “EMPLOYEE SATISFACTION PREREQUISITE FOR CUSTOMER DELIGHTMENT” IN SOFTWARE TECHNOLOGIES, CHENNAI

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DR. M. G. SARAVANARAJ*; DR. M. LATHANATARAJAN**;
R. SERANMADEVI***
*Professor/Head, Department of Management Studies,
Muthayammal Engineering College, Rasipuram, India.
**Professor/Head, Department of Management Studies,
Vivekanandha College of Engineering, Tiruchengode, India.
***Research Scholar/Assistant Professor, KSR School of Management,
KSR College of Technology, Tiruchengode – 637215, India.

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