skirec

SKIREC PUBLICATIONS

Category: Volume 2 Issue 3 (Mar. 2011)

GAP ANALYSIS OF SERVICE QUALITY IN BANKS USING ‘SERVQUAL’MODEL – A STUDY WITH SPECIAL REFRENCE TO CATHOLIC SYRIAN BANK IN KERALA

Download file

PROF. SAJI KURIAKOSE*; MR. BIJU M.K.**; MS. ALENA JOE*** *MES College of Engineering Thrikanapuram P.O. Kuttipuram Malappuram (Dist) Kerala *MES College of Engineering Thrikanapuram P.O. Kuttipuram Malappuram (Dist) Kerala *MES College of Engineering Thrikanapuram P.O. Kuttipuram Malappuram (Dist) Kerala

skirec © 2010 - 2021
Frontier Theme