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RETENTION IN BPO INDUSTRY – A KEY CHALLENGE OF EMPLOYEE RESOURCING

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DR. D. VENKATRAMARAJU M.B.A., M.Com. M.A., M.Ed., M.Phil., Ph.D., A.C.S.INTER Associate Professor and Research Guide Post Graduate and Research Dept of Commerce Pachaiyappa’s College, Chennai, Tamilnadu, India R. SURESH BABU M.Com. M.Phil., M.B.A., Pgdma., (Phd) Part Time Research Scholar Department Of Commerce Manonmaniam Sundaranar University Tirunelveli, Tamilnadu, India.

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